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Search our knowledge base or browse frequently asked questions below.
How do I create a short URL?
Simply paste your long URL into the input field on our homepage and click 'Shorten'. Your link will be ready instantly with custom alias options if you're logged in.
Are the shortened URLs permanent?
Yes! K2V links do not expire. They remain active as long as the service is running, provided they comply with our terms of service.
Is K2V really free?
Yes, K2V offers a completely free plan with basic features. You can create short links, track clicks, and generate QR codes for free. We also offer paid plans starting at just $9/month for advanced features like unlimited links, custom domains, team collaboration, and advanced analytics.
What makes K2V the cheapest and best URL analytics platform?
K2V combines enterprise-grade analytics with affordable pricing. Our free plan includes features that other platforms charge for. We offer the lowest prices in the industry starting at $9/month for Pro plans, with yearly discounts of up to 17%. Our analytics include country, city, device, browser, referrer, and time-based tracking - all included.
What analytics does K2V provide?
K2V provides comprehensive URL analytics including: click tracking, unique visitor counting, geographic analytics (country, state, city), device analytics (mobile, desktop, tablet), operating system tracking, browser analytics, referrer/source tracking, time-based analytics (hourly, daily, weekly, monthly), and historical data. You can also do multi-dimensional analysis combining any metrics.
Can I track clicks in real-time?
Yes, K2V provides real-time click tracking. As soon as someone clicks your shortened link, it's recorded in your dashboard. You can see live visitor counts and watch clicks happen in real-time.
Does K2V show geographic location data?
Yes, K2V provides detailed geographic analytics including country, state/region, and city-level data. You can see exactly where your visitors are located with an interactive world map visualization.
What device and browser information is tracked?
K2V tracks device type (mobile, desktop, tablet), operating system (iOS, Android, Windows, macOS, Linux), and browser (Chrome, Firefox, Safari, Edge, Brave, Opera). This helps you understand your audience and optimize for their platforms.
Can I use my own domain for shortened URLs?
Yes! K2V supports custom domains. You can use your own domain (e.g., links.yourbrand.com) instead of k2v.pro. Simply add your domain in the dashboard, configure CNAME records, and verify. Custom domains increase trust and click-through rates by up to 34%.
How do I set up a custom domain?
Go to Dashboard > Domains > Add Domain. Enter your domain name (e.g., links.yourbrand.com). We'll provide CNAME records to add to your DNS settings. Once you add the records, click Verify. Your custom domain will be ready within minutes.
Can I use multiple custom domains?
Yes, K2V supports multiple custom domains. You can add unlimited custom domains on Pro and Team plans. Each domain can have its own branding and settings.
Does K2V generate QR codes?
Yes, K2V automatically generates QR codes for every shortened link. You can download them in high-resolution PNG format. QR codes are free on all plans.
Can I customize my QR codes?
Yes, K2V allows QR code customization including colors and logo embedding. Enterprise plans include full QR customization with your brand colors and logo.
What are campaigns in K2V?
Campaigns help you organize and track related links. Create a campaign for a marketing initiative (e.g., 'Summer Sale 2026'), add all your promotional links to it, and see aggregate analytics for the entire campaign. Track performance across all channels in one place.
Can I work with a team on K2V?
Yes, K2V supports team collaboration. Create teams, add members with different roles (Admin, Creator, Member), and collaborate on links and campaigns. Team features include role-based access control, bulk invitations, and team analytics.
What roles can team members have?
K2V offers three roles: Admin (full access to all features, can manage team settings and billing), Creator (can create and manage links and campaigns), and Member (view-only access to assigned links).
Does K2V have an API?
Yes, K2V offers a full REST API for developers. You can programmatically create short URLs, retrieve analytics, manage domains, and more. API documentation is available at k2v.pro/developers with examples in multiple languages.
How much does API access cost?
API access is included in all paid plans. The free plan includes basic API access with rate limits. Pro plans include higher rate limits and production API keys. Team plans include unlimited API keys with IP whitelisting.
What can I do with the K2V API?
The K2V API allows you to: create shortened URLs programmatically, retrieve click analytics, manage custom domains, create and manage campaigns, manage team members, generate API keys, and integrate with your own applications. Full documentation at /developers.
How much does K2V cost?
K2V offers a free plan (limited links, basic analytics) and paid plans starting at $9/month (billed monthly) or $7.50/month (billed yearly). Team plans start at $29/month. All paid plans include unlimited links, advanced analytics, custom domains, QR codes, campaigns, and API access.
Is there a free trial for paid plans?
Yes, K2V offers a 14-day free trial for all paid plans. No credit card required to start. You can downgrade to free anytime.
What payment methods does K2V accept?
K2V accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for enterprise customers.
Can I get a refund?
Yes, K2V offers a 30-day money-back guarantee on all paid plans. If you're not satisfied, contact support for a full refund.
How fast are K2V redirects?
K2V uses a global edge network to ensure sub-millisecond redirects. Links resolve in under 50ms on average, ensuring your visitors never experience delays.
Are K2V links secure?
Yes, all K2V links use HTTPS encryption. We also implement automated threat detection to identify and block malicious links. Our security features include rate limiting, bot detection, and suspicious activity monitoring.
What happens if K2V goes down?
K2V maintains 99.99% uptime SLA. Our infrastructure is distributed across multiple data centers with automatic failover. Check our status page at k2v.pro/status for real-time uptime information.
How much data does K2V store?
K2V stores all analytics data for as long as your account is active. We never delete your historical click data. Paid plans include extended data retention options.
Does K2V collect personal data?
K2V is privacy-first. We collect only essential analytics data (IP anonymized, no PII stored). We don't sell user data. Full privacy policy available at k2v.pro/privacy. We're GDPR compliant and offer data export/deletion options.
Is K2V GDPR compliant?
Yes, K2V is fully GDPR compliant. We offer data export, data deletion, consent management, and processing agreements. Visit k2v.pro/gdpr for details.
How does K2V compare to Bitly?
K2V offers comparable features to Bitly at significantly lower prices. While Bitly starts at $35/month, K2V starts at $9/month. K2V provides all core features (URL shortening, analytics, custom domains, QR codes) plus advanced multi-dimensional analytics. K2V is the better choice for cost-conscious users needing enterprise features.
How does K2V compare to TinyURL?
TinyURL offers basic URL shortening without analytics. K2V provides comprehensive analytics, custom domains, QR codes, campaigns, teams, and API access - all features TinyURL charges extra for or doesn't offer. K2V is the better choice if you need to track or optimize your links.
Why choose K2V over other URL shorteners?
K2V is the cheapest and best URL analytics platform. Key advantages: (1) Lowest prices - starts at $9/month vs $35+ for competitors, (2) Best analytics - multi-dimensional with real-time data, (3) Custom domains included - no extra fees, (4) Developer-first API - comprehensive documentation, (5) Privacy-first - no data selling, GDPR compliant, (6) Fast - sub-millisecond redirects globally.
How do I sign up for K2V?
Sign up is instant! Use your Google account for one-click signup, or enter your email for a magic link login. No credit card required for free plan. Visit k2v.pro to get started.
Can I delete my K2V account?
Yes, you can delete your account at any time from Dashboard > Settings. This permanently removes all your data including links and analytics. This action cannot be undone.
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